Shipping
All our orders are carefully shipped from Belgium using a secure and trackable shipping method.
We offer free shipping on:
All orders over €50 for the Netherlands, Belgium, and Germany
All orders over €100 for the rest of Europe and worldwide
No discount code required – free shipping is automatically applied at checkout. Any import duties and taxes are included.
Important: Due to an exceptionally high volume of orders, processing and shipping may currently take 2–3 days longer than usual. We are doing our very best to deliver your order as quickly as possible and appreciate your understanding during this busy period.
Once an order has been placed, it cannot be canceled or modified. Please allow 1–3 business days for processing. Once your order has been shipped, you will receive a tracking link via email. The delivery times listed below are approximate:
| Country / region | Shipping costs | Delivery time |
| Netherlands/Belgium | €5,95 | 1–2 business days |
| Germany | €6,95 | 1–2 business days |
| France | €6,95 | 2–3 business days |
| Spain | €10,95 | 4–5 business days |
| Italy | €10,95 | 4–5 business days |
| Austria | €10,95 | 4–5 business days |
| Poland | €10,95 | 4–5 business days |
| Portugal | €11,95 | 4–5 business days |
| Switzerland | €14,95 | 4–5 business days |
| The rest of Europe | €10,95 | 4–5 business days |
| Middle East | €14,95 | 4–5 business days |
| Asia | €14,95 | 4–5 business days |
| Australia and New Zealand | €10,95 | 4–5 business days |
| Rest of the world | $19.95 - $29.95 | 4–8 business days |
Additional information
During promotional periods, processing and delivery times may be longer due to the high volume of orders.
EVOQ ships only on business days (Monday through Friday, excluding holidays). Orders placed over the weekend will be processed the next business day.
Did your package arrive damaged? Please email us within 5 business days at support@evoq-shop.com
with clear photos of the damage so we can assist you as best as possible.